The Free Power & Parallel Dialer for athenahealth.
Medical practices using athenahealth can increase revenue and improve patient relationships with PowerDialer AI's intelligent calling system. This integration helps practices reduce accounts receivable, improve patient satisfaction, and optimize appointment scheduling.
How athenahealth Practices Use PowerDialer AI
- Automated Payment Plan Setup
PowerDialer AI calls patients with outstanding balances to offer payment plans, explain billing questions, and collect payments over the phone. The system can access athenahealth's billing data to offer appropriate payment options based on balance amounts and patient history, improving collections by 35-40%. - Insurance Verification and Prior Authorization
When athenahealth flags insurance issues or prior authorization requirements, PowerDialer AI automatically calls patients to collect updated insurance information, explain coverage limitations, or schedule appointments after authorization approval. This reduces claim denials and speeds up the revenue cycle. - Preventive Care Revenue Optimization
PowerDialer AI uses athenahealth's population health tools to identify patients due for high-revenue services like colonoscopies, mammograms, or cardiac stress tests. The system calls these patients to schedule appointments, helping practices maximize preventive care revenue while improving patient outcomes. - Same-Day Appointment Filling
When athenahealth shows last-minute cancellations, PowerDialer AI immediately calls patients on waiting lists or those overdue for appointments to fill empty slots. This maximizes provider productivity and reduces lost revenue from unfilled appointment times.
Financial Impact: athenahealth practices using PowerDialer AI report 32% improvement in collections rates and 22% increase in preventive care revenue.
athenahealth
athenahealth PowerDialer AI Integration | Automate Patient Collections & Revenue Cycle Management
Trusted by top-performing organizations to communicate easily
Frequently Asked Questions
A power dialer is an automated calling system that dials phone numbers from a pre-defined contact list one after another. Unlike manual dialing, power dialer software automatically detects busy signals, disconnected lines, and unanswered calls, then moves to the next number on your call list. When a call connects successfully, the power dialer immediately transfers the call to an available agent through seamless conference calling technology. This automated dialing process eliminates time wasted on manual dialing and busy signals, allowing sales teams and call centers to make significantly more calls per day while maintaining consistent contact with prospects and customers. By leveraging conference calling capabilities, power dialers save both time and money by reducing idle time between calls and maximizing agent productivity.
To learn more, check out our in-depth blog: What Is a Power Dialer?
Yes, PowerDialer is fully compliant with TCPA (Telephone Consumer Protection Act) regulations. Our platform is designed with built-in compliance tools to help businesses follow all federal and state-level calling laws, including Do Not Call (DNC) list suppression, call recording disclosures, and customizable calling hours based on time zones. PowerDialer includes features like automatic opt-out management, contact filtering based on consent, and real-time compliance monitoring to reduce your legal risk while maintaining outreach efficiency. Whether you're running B2B campaigns or calling consumers, PowerDialer makes it easy to stay within legal boundaries while maximizing call productivity.
PowerDialer outperforms traditional dialers by automating and accelerating the entire calling process. While legacy dialers require manual input and waste time on unanswered calls, PowerDialer uses AI-powered automation to detect busy signals, voicemails, and disconnected numbers, instantly routing live calls to available agents.
Unlike outdated systems, PowerDialer supports parallel dialing, enabling your team to connect with up to 5 x more leads in the same amount of time. It also includes modern features like AI voicemail drops, real-time analytics, CRM integrations, automatic call disposition, and TCPA-compliant filtering, features most traditional dialers lack.
Yes, PowerDialer integrates seamlessly with major CRMs like Salesforce, HubSpot, Zoho, Pipedrive, and more. These integrations allow you to auto-sync contacts, log call activity, and trigger CRM workflows, all in real time, directly from your dialer. Need something more tailored? PowerDialer also supports custom integrations via APIs and webhooks, so you can connect with your in-house or industry-specific CRM tools. Whether you're running a complex sales pipeline or a niche support system,
PowerDialer.ai offers robust customer support to ensure your team is set up for success from day one. Every plan includes onboarding assistance, live chat support, and access to a comprehensive help center with step-by-step guides and video tutorials.
Need hands-on help? PowerDialer provides personalized demos, technical support via email and chat, and dedicated account managers for larger teams. Whether you're troubleshooting an issue, configuring CRM integrations, or launching your first campaign, PowerDialer’s team is available to help you every step of the way.
PowerDialer.ai offers robust customer support to ensure your team is set up for success from day one. Every plan includes onboarding assistance, live chat support, and access to a comprehensive help center with step-by-step guides and video tutorials.
Need hands-on help? PowerDialer provides personalized demos, technical support via email and chat, and dedicated account managers for larger teams. Whether you're troubleshooting an issue, configuring CRM integrations, or launching your first campaign, PowerDialer’s team is available to help you every step of the way.