7 Best Orum Competitors: Top Power Dialer Solutions for Sales Teams

If you’re on the hunt for Orum competitors, it means you want a power dialer that works well for your sales team something fast, smart, and reliable. Orum has served many teams well, but the sales dialer world is changing quickly, and new options have emerged that could be a better fit depending on your needs.

This article will walk you through the 7 best Orum competitors in 2025, highlight what makes each of them stand out, and help you figure out which tool fits your team’s workflow. We’ll talk about key features like AI-powered dialing, parallel vs predictive dialing, CRM integrations, and call coaching tools. If you want to find the best power dialer software for sales teams, keep reading.

Why Sales Teams Are Rethinking Orum in 2025

Sales leaders in 2025 are under more pressure than ever to drive results with leaner teams and smarter tech. While Orum helped many teams automate outbound calling in recent years, the landscape has shifted. Modern sales organizations now demand more than just speed they expect deeper CRM integration, flexible workflows, and intelligent coaching tools built in.

For many teams, Orum is starting to feel like yesterday’s solution to today’s problems. It lacks the customization and AI-powered features that newer platforms bring to the table. As a result, high-growth companies and fast-moving SDR teams are reassessing whether Orum still fits their outbound strategy or if it’s time to upgrade to something more dynamic.

• If your reps spend too much time waiting between calls
  
• If you want better insights into call performance and coaching tools
  
• If your CRM setup isn’t supported well
  
• Or if your sales volume is growing faster than Orum can handle
  

That’s when it’s smart to check out Orum alternatives that might serve your team better.

What Makes a Great Power Dialer?

A power dialer isn’t just about speed. It’s about dialing efficiently while keeping calls personal and productive. Here’s what most sales teams look for:

• Fast lead connection: Dialers that automatically route hot leads and get reps talking quickly.
  
• CRM integration: Dialers that sync directly with Salesforce, HubSpot, Zoho, or your CRM so data flows seamlessly.
  
• Dialing style: Some teams prefer parallel dialing software, where reps ring multiple calls and jump in as soon as one picks up. Others might choose predictive dialer tools that dial ahead based on rep availability.
  
• Call coaching: Features like conversation intelligence, call recording, and live whisper coaching help managers improve rep performance.
  

Top Features Sales Teams Look For in Orum Competitors

When sales teams are on the hunt for the right power dialer, they look for features that can truly make their calling more efficient and effective. Here are some of the top features that separate the best Orum competitors from the rest.

Speed-to-Lead Automation

One of the most critical factors in sales success is how quickly you can respond to a lead’s interest. Dialers with speed-to-lead automation automatically prioritize and route the hottest leads to reps instantly, minimizing delays. This means your team spends less time waiting and more time having meaningful conversations that move deals forward. The faster you can get on the phone, the better your chances of closing.

CRM Integration Capabilities

A dialer is only as useful as its ability to sync with your existing systems. The best CRM phone dialers integrate seamlessly with popular platforms like Salesforce, HubSpot, or Zoho. This integration keeps all your contact and call data in one place, saves reps from manual data entry, and enables sales managers to get real-time visibility into team performance. Smooth CRM integration also allows for better lead tracking and follow-up automation.

Parallel Dialing vs Predictive Dialing

Sales teams often debate whether to use parallel dialing or predictive dialing, and the right choice depends on your workflow.

• Parallel Dialing lets reps call several prospects at the same time and jump into the conversation as soon as someone answers. This method helps reps stay busy without feeling overwhelmed and maintains high call quality.
  
• Predictive Dialing uses an algorithm to predict when a rep will be free and dials multiple numbers ahead of time. While this can increase call volume, it sometimes leads to dropped calls or awkward pauses, which can frustrate prospects.
  

Many teams prefer parallel dialing because it balances volume with the ability to personalize calls and maintain control.

Call Coaching and Analytics

To improve a sales team’s performance, managers need more than just call volume data they need insights into how conversations go. That’s where call coaching and analytics come in.

Conversation Intelligence Tools

Conversation intelligence tools record calls, transcribe them, and analyze the content to highlight important keywords, objections, or successful sales techniques. These insights help managers understand what’s working and where reps might need more coaching, turning every call into a learning opportunity.

Live Listening & Whisper Coaching

Some dialers allow managers to listen in on live calls without being heard, offering real-time feedback through whisper coaching. This helps reps handle tricky situations better, improving confidence and closing rates without disrupting the flow of the conversation.

The 7 Best Orum Competitors in 2025

1. OpenMic AI – Real-Time AI-Powered Parallel Dialer

OpenMic AI is a modern dialing solution that uses artificial intelligence to streamline sales outreach. It offers parallel dialing combined with smart lead routing to help reps connect with prospects faster. The platform includes conversation intelligence to analyze calls and provide real-time insights. It integrates smoothly with popular CRMs like Salesforce and HubSpot, making data management effortless. OpenMic AI is designed for teams that want AI-driven automation without sacrificing call quality.

Key Features

• Real-time AI-driven parallel dialing for fast lead engagement
• Seamless integrations with Salesforce, HubSpot, and other popular CRMs
• Advanced conversation intelligence with call transcription and keyword spotting
• Automated call logging and a detailed analytics dashboard
• Real-time call routing to prioritize the hottest leads

Pros & Cons

Pros:

• Easy to set up and use
• Powerful AI features improve coaching and efficiency
• Scalable for small to mid-sized sales teams

Cons:

• CRM integrations are expanding, but not yet exhaustive
• May require training for teams new to AI-powered dialing

Best For

Small and mid-market sales teams are looking for a smart, AI-enhanced dialer to boost call volume without sacrificing call quality.

2. Koncert (formerly ConnectLeader)

Koncert is built for enterprise-level sales teams needing a reliable and compliant dialing platform. It provides robust parallel dialing and excels at managing large-scale outbound campaigns. Its deep integration with Salesforce and compliance tools makes it a good fit for regulated industries like finance and healthcare. Koncert supports complex workflows and offers real-time reporting to monitor team performance. It’s designed to handle high call volumes while maintaining quality and legal compliance.

Key Features

• Enterprise-grade parallel dialing with robust call handling
• Deep Salesforce integration and data syncing
• Compliance features to meet industry regulations (e.g., GDPR, HIPAA)
• Customizable workflows and campaign management
• Real-time reporting and call monitoring

Pros & Cons

Pros:

• Excellent for large teams with complex compliance needs
• Reliable at scale with strong infrastructure
• Good support for campaign customization

Cons:

• Less emphasis on AI and automation features
• Higher price point suitable mainly for enterprise customers

Best For

Large sales teams in regulated industries such as finance, healthcare, and insurance require strong compliance and scalability.

3. PhoneBurner

PhoneBurner focuses on simplicity and speed, making it a favorite for small sales teams and SDRs. It automates the dialing process, allowing reps to maximize talk time without getting bogged down in manual dialing. The platform offers voicemail drop, call recording, and integrates well with popular CRMs like Zoho and Salesforce. Its user-friendly interface reduces the learning curve, helping teams ramp up quickly. PhoneBurner is ideal for teams who want effective calling without unnecessary complexity.

Key Features

• User-friendly auto-dialer with easy interface
• Integrates with Zoho CRM, Salesforce, and others
• Call recording and voicemail drop features
• Real-time analytics and call tracking dashboards
• Email follow-up automation

Pros & Cons

Pros:

• Fast onboarding and simple to use
• Affordable pricing for small teams
• Solid multi-channel communication support

Cons:

• Does not support parallel dialing; limited to power dialing
• Fewer AI-powered features compared to newer competitors

Best For

Small sales teams and SDRs who want a straightforward dialer that speeds up outbound calling without complexity.

4. VanillaSoft

VanillaSoft is an all-in-one lead engagement platform that supports multiple dialing modes. It combines parallel and predictive dialing with email and text outreach to provide a seamless multi-channel sales experience. Its lead management and scoring features help sales reps prioritize their efforts effectively. VanillaSoft’s analytics dashboard provides real-time visibility into campaigns and rep performance. This platform is well-suited for inside sales teams focused on B2B outreach.

Key Features

• Supports both parallel and predictive dialing modes
• Multi-channel lead management: calls, emails, texts
• Integrated CRM and lead routing features
• Real-time dashboards and lead scoring
• Automated workflows and campaign tracking

Pros & Cons

Pros:

• Great for B2B outbound dialers and inside sales teams
• Flexible dialing options
• Strong lead management and workflow automation

Cons:

• The user interface can have a learning curve
• Some advanced features require additional training

Best For

Sales teams need a comprehensive platform combining dialing, lead management, and multi-channel engagement.

5. Salesloft Dialer

Salesloft Dialer is part of a full sales engagement platform, offering more than just dialing. It integrates deeply with major CRMs and includes features like cadence management, email sequencing, and AI-driven call coaching. Its conversation intelligence tools provide actionable insights to managers for improving rep performance. The platform is designed for teams who want to automate and personalize outreach at scale. Although it comes with a higher price tag, the extensive feature set justifies it for many mid-market and enterprise sales organizations.

Key Features

• Part of a full sales engagement platform with email, dialer, and analytics
• Deep CRM integration with Salesforce and HubSpot
• AI-driven conversation intelligence and call coaching
• Cadence management and personalized outreach automation
• Real-time reporting and team performance tracking

Pros & Cons

Pros:

• Strong analytics and workflow automation
• Excellent for managing complex sales cadences
• Scales well with growing sales organizations

Cons:

• Higher price point, more suited for mid-market and enterprise teams
• May be more features than small teams need

Best For

Mid-market to enterprise teams focused on full sales engagement beyond just dialing.

6. RingDNA / Revenue.io

RingDNA, now part of Revenue.io, specializes in AI-powered conversation intelligence and call coaching. Its real-time whisper coaching and live call monitoring help reps improve on the spot. The platform integrates tightly with Salesforce and offers automated call logging to keep data up to date. It also supports customizable workflows and analytics to fit different sales team needs. RingDNA is ideal for teams that prioritize quality and want to leverage AI for better call outcomes.

Key Features

• AI-powered conversation intelligence and call guidance
• Real-time whisper coaching and live call monitoring
• Integration with Salesforce and other major CRMs
• Automated call logging and activity tracking
• Customizable sales workflows and analytics

Pros & Cons

Pros:

• Excellent tools for call coaching and quality improvement
• Strong AI features for real-time insights
• Good CRM syncing and data management

Cons:

• Setup can be complex, requiring dedicated resources
• Pricing tailored more to mid-market and enterprise

Best For

Sales teams are prioritizing call quality and coaching with strong AI insights.

7. JustCall Power Dialer

JustCall offers a straightforward, affordable power dialer with support for parallel dialing. It integrates with multiple CRMs, including Salesforce, HubSpot, and Pipedrive. JustCall includes features like call recording, voicemail drop, and SMS outreach to support multi-channel sales efforts. Its pricing plans are flexible, making it accessible for startups and small businesses. Though it lacks some advanced AI features, it’s a reliable option for teams focused on growing their outbound calling efficiently.

Key Features

• Supports parallel dialing to maximize call volume
• Integrates with multiple CRMs, including Salesforce, HubSpot, and Pipedrive
• Call recording, voicemail drop, and SMS outreach
• Real-time reporting and analytics dashboard
• Affordable pricing with flexible plans

Pros & Cons

Pros:

• Easy to use and quick to onboard
• Good balance of features for price
• Flexible CRM integrations

Cons:

• AI features are limited compared to some competitors
• May lack some advanced coaching capabilities

Best For

Startups and small businesses are looking for an affordable, reliable dialer that can grow with their team.

Comparing the Best Orum Alternatives

How to Choose the Right Dialer for Your Sales Team

• Consider your team size and sales volume. Larger teams may need enterprise-grade solutions like Koncert or Salesloft. Smaller teams often do well with OpenMic AI or PhoneBurner.
• Look at CRM integration. Make sure the dialer works with your CRM seamlessly.
• Decide on dialing style. Do you want reps to manage calls manually (parallel dialing) or prefer a more automated predictive dialing?
• Try before you buy. Use free trials to see how the dialer fits your workflow and whether onboarding is smooth.
• Check analytics and coaching features. These tools help improve rep performance over time.

Final Thoughts: Who Comes Out on Top in 2025?

Choosing the right power dialer can feel overwhelming with so many strong Orum competitors available. But the truth is, there’s no one-size-fits-all winner what works best depends on your team’s size, sales style, and goals.

For small to mid-sized teams, OpenMic AI stands out by combining cutting-edge AI with real-time parallel dialing, giving reps the speed and insights they need without a steep learning curve. If your team needs enterprise-level scalability and compliance, Koncert offers robust features built for regulated industries. Meanwhile, simpler, user-friendly options like PhoneBurner or JustCall fit startups and small businesses perfectly.

Ready to upgrade your dialing and get more conversations? Book a demo at Power Dialer.ai today and see firsthand how modern AI-powered dialers can transform your sales.

FAQs

What should I look for in an Orum alternative?
Look for parallel dialing, strong CRM integration, real-time analytics, and coaching tools.

Do these dialers work with Salesforce or HubSpot?
Yes, most top dialers integrate with all the major CRMs.

Are AI features worth it?
Absolutely. AI helps with call insights, coaching, and automating tasks that save reps' time.

Which dialer is best for small sales teams?
PhoneBurner and OpenMic AI are great starting points for smaller teams.

Is parallel dialing better than predictive dialing?
Parallel dialing usually offers better call quality and control, which many reps prefer.