Aloware vs Squaretalk

AI Power dialer

Compare Aloware and Squaretalk's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.

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Aloware

v/s

Squaretalk

Features

Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations

Features

Aloware

Squaretalk

Call up to 5 lines at once

Voice calling

Unlimited Calls

Caller ID Monitoring

Built-in AI for conversational intelligence

Provides robust call tracking, performance analytics, and workflow automations that help manage customer interactions efficiently

Does not explicitly support AI for conversational intelligence, but it provides advanced tools like call monitoring, answering machine detection, and campaign-specific analytics, which can help manage and optimize call interactions

Dial tree navigation

SSO

Unified communications

Integrates voice calls, SMS, email, and social messaging into a single interface, making it a powerful tool for multi-channel communication​

Offers multi-channel communication, including voice, SMS, email, and live chat, which allows businesses to manage communications across different channels from a single platform

Call transcripts

Integrations

Integrates with several major platforms like HubSpot, Salesforce, Zapier, Pipedrive, and others, providing seamless data flow and enhancing CRM functionality​

Integrates with a wide range of applications, including Salesforce, HubSpot, Zoho CRM, WhatsApp, Google Drive, and more, making it a versatile platform for managing communications

Account penetration reports

Reliability

99.9% uptime across all pricing tiers

Features Conclusion

Aloware

  • Aloware is a cloud-based contact center platform that supports multi-channel communications, including calls, SMS, and email. It is built for sales and customer support teams, providing essential tools like power dialers, automated workflows, and SMS campaigns to streamline operations and boost engagement.
  • Aloware integrates seamlessly with popular CRMs like HubSpot and Zoho, allowing teams to manage customer interactions more effectively. It also offers real-time analytics, call tracking, and automated call distribution (ACD), making it a solid solution for businesses looking to improve both inbound and outbound communication​.

Squaretalk

  • Squaretalk is a business communication platform that focuses on both inbound and outbound calling. It offers a suite of tools like predictive dialing, intelligent call routing, and call monitoring. Squaretalk is designed to serve small to medium-sized businesses, especially those in call centers or BPO operations.
  • Features such as CRM integrations, call queuing, and real-time analytics make it a highly customizable solution. Squaretalk also provides additional capabilities like smart lead recycling, answering machine detection, and skill-based agent ranking, making it a strong choice for businesses focused on optimizing outbound sales

Pricing

Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations

Aloware

iPro

$30 per user per month

  • Unlimited Calls (US & CA)
  • Clean, dedicated numbers
  • 2-way SMS/MMS
  • Click to call extension
  • IVRs & Routing
  • Live wallboard
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
  • Dial in CRM
  • Mobile + desktop apps
  • Local presence (Add-on)
  • Alo AI (Add-on)

uPro

$60 per user per month

Features everything in iPro, plus

  • Bulk SMS/MMS broadcasting
  • Call & text sequences
  • PowerDialer
  • Call coaching, listen & barge
  • Mandatory tags & dispositions
  • VM drops & SMS templates
  • API & Webhooks
  • Advanced call routing & forwarding
  • Zapier integration

Squaretalk

Standard

$15 /user/month

  • Cloud PBX
  • IVR (virtual receptionist)
  • Real-time client dashboard
  • Advanced reporting and visibility
  • Automated call distribution (ACD)
  • Intelligent call routing
  • Unlimited inbound channels
  • Smart call queuing
  • CRMs and app integration
  • Custom on-hold music
  • Queue callback
  • SMS reporting

Professional

$45 /user/month

Features everything in standard, plus

  • Smart predictive dialing
  • Intelligent outbound routing
  • Answering machine detection
  • Smart lead recycling
  • Dynamic reset of leads
  • Appointment call automation
  • Smart leads ranking
  • Agent ranking by skills
  • Script-on-screen
  • Campaign & list management
  • Web callback
  • Real-time DNC list management
  • Disposition timers & redials
  • Timezone rules dialing
  • Smart redial strategies

Enterprise

custom price based on team

Features everything in professional, plus

  • Dedicated account manager
  • Developer support
  • Bring your own carrier
  • VIP support
  • Unlimited number of callers in queue
  • Unlimited call recording
  • Unlimited concurrent calls

Pricing Conclusion

Aloware

  • Aloware’s pricing starts at $30 per user per month, with higher-tier plans offering more advanced features such as power dialers and enhanced workflow automation. This makes it a scalable option for businesses of various sizes, particularly those with a focus on sales outreach and customer engagement​.

Squaretalk

  • Squaretalk’s pricing begins at $25 per user per month for its Standard Plan, which includes core features like IVR, ACD, and call queuing. The Professional Plan, starting at $45 per user per month, adds advanced tools like predictive dialing, smart lead recycling, and skill-based agent ranking. This makes Squaretalk a flexible, budget-friendly option for small to medium-sized call centers.

Reviews

Aloware

4.2 out of 5
Average of 575 ratings from leading review sites.

"A great all around softphone service"

Deployment was simple, getting the team set up with their own numbers etc. was painless. Support has been fantastic, as any time I've had a question, they've been able to solve it and always get back to me in a timely manner. My SDR team uses it every day, and have found that it integrates easily with their normal flow of work.

Squaretalk

4.7 out of 5
Average of 61 ratings from leading review sites.

"Advanced call management and unlimited recordings"

We can easily manage and route calls and track customer interactions within our CRM. This is very helpful as we have a relatively small team that has to resolve customer issues as fast as possible and move on to the next client. Queues and callbacks have been helpful in this as well.

Because our CRM is considered a niche one, we had to wait a bit and pay for custom integration. They did a great job and everything works without a hitch but still, it would’ve been nice to have it from the get-go.

Squaretalk is a big improvement from our previous software provider - we had lots of problems with recording quality and limits that made performance reviews and onboarding very difficult. It was also a hassle to keep records on third-party servers for compliance reasons. Now we have great call quality, advanced call management and unlimited recordings.

Compare Alternatives

Boosting volume doesn't mean spray & pray. See the best alternatives and decide your flow.

Aloware

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Summary