Aircall vs Kixie
AI Power dialer
Compare Aircall and Kixie's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.
.png)
Aircall
Kixie
Features
Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations
Features
Aircall
Kixie
Call up to 5 lines at once
Voice calling
Unlimited Calls
Caller ID Monitoring
Built-in AI for conversational intelligence
No native AI features; integrates with third-party tools like Gong or Chorus.ai for AI-driven insights
offers AI-driven features such as local presence and intelligent automation to improve sales engagement
Dial tree navigation
SSO
Unified communications
Cloud-based phone system with voice, SMS, conferencing, shared inbox, and CRM integrations. Offers real-time analytics and secure access.
Primarily focuses on enhancing outbound calling efficiency, offering features like voice calls and SMS, but does not provide comprehensive unified communication options such as video conferencing or email integration.
Call transcripts
Integrations
Integrates seamlessly with a wide range of CRM systems, helpdesk tools, and productivity applications, including Salesforce, HubSpot, Pipedrive, Zendesk, Slack, and many others
Seamlessly integrates with popular platforms like HubSpot, Salesforce, Zoho, Pipedrive, ActiveCampaign, Slack, Zapier, Gong, and more, ensuring smooth workflows and data syncs.
Account penetration reports
Reliability
99.99% uptime across all tiers
99.99% uptime across all tiers
Features Conclusion
Aircall
- Aircall provides a comprehensive platform suitable for both inbound and outbound calls, making it ideal for customer support and service-focused teams. Its key features include call routing, IVR, and call queuing, alongside integration capabilities with over 100 apps. Aircall's collaborative tools, such as call tagging and shared contact lists, enhance team communication and customer experience management.
Kixie
- Kixie specializes in sales efficiency, with a strong focus on outbound calling tools. It offers features like PowerDialer for automated dialing, local presence dialing to improve connection rates, and voicemail drop for faster outreach. Kixie's SMS automations and seamless CRM integrations, particularly with Salesforce and HubSpot, make it well-suited for businesses prioritizing lead conversion and high-volume sales operations.
Pricing
Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations
Aircall
Essentials
$30/license
- 100 + Integrations and API access
- Unlimited calls within US & Canada
- Essential telephony features including IVR, call recording and click-to-dial
- Send and receive SMS and MMS
- Softphone for desktop, Android, iOS
- Unlimited simultaneous outbound calls and more.
Professional
$50/license
Features everything from the Essentials plan, plus
- Salesforce integration
- Mandatory call tagging
- Advanced analytics and call monitoring
- Advanced support features including queue call back and smart routing
- Advanced sales features including Power Dialer & Voicemail Drop
Custom
Based on team size
- Unlimited calls worldwide
- Custom onboarding
- Access to API developer support
- Service-level agreement (SLA)
- Single sign-on
Kixie
Integrated
$35 /month/billed quarterly
- Business phone service
- Bi-directional CRM integration
- Text messaging
- Click-to-call / Click-to-text
- Team SMS
- Rule based routing
- IVR auto-attendant
- Ring groups
- Call recording
- Live call board
- Sales leaderboard
- Reporting dashboard
- Missed call alerts
- New lead creation
- Onboarding resources
- Call disposition logging
- Mobile app (iOS/Android)
- Email support
Professional
$65 /month/billed quarterly
Features everything from the Integrated plan, plus
- Automated lead caller
- Inbound call queues
- SMS templates
- Live call coaching
- Voicemail drop
- Developer API
- Zapier integration
- Slack integration
- Desk phones
Outbound PowerDialer
$95 /month/billed quarterly
Features everything from the Integrated plan, plus
- Single-line PowerDialer
- Multi-line PowerDialer
- Automatic answer detection
- Campaign & session management
Pricing Conclusion
Aircall
- Aircall's plans start at $30 per user monthly, focusing on a balanced approach to inbound and outbound calls. Their Essentials plan includes unlimited inbound calls and integrations with popular apps, while the Professional plan at $50 per user adds advanced features like real-time monitoring and detailed analytics. For larger teams, Aircall provides a custom plan with tailored pricing.
Kixie
- Kixie
- , on the other hand, emphasizes outbound sales efficiency. Their Integrated plan begins at $35 per user monthly, offering unlimited calling and SMS automations, along with CRM integrations. The Pro plan at $65 per user includes powerful tools like PowerDialer and local presence dialing, designed to boost sales productivity. Kixie also offers a custom Enterprise plan for high-volume calling needs.
Reviews
Aircall
Aircall gives me and my business the ability to work efficiently and effectively despite living in multiple locations. The dashboard is easy to navigate and the customizations allow us to be as flexible or as controlled as needed, depending on user or team.
The customer support is incredibly helpful and I clearly understood everything during our technical setup call, so I could get the most out of my time with him.
My team is using Aircall daily for their outbound activity, and it easily integrated with our Hubspot CRM tool.
To assess customer satisfaction levels, we analyzed user ratings and reviews from reputable platforms G2 and Capterra.
Kixie
"Kixie & the team are for real super stars"
I cannot recommend Kixie enough. We operate on High Level, and we found that our previous dial-out system was really holding us back. After conducting market research, I discovered Kixie.
After reaching out, I was connected with a representative named Nate, who has been working diligently to ensure Kixie integrates seamlessly with our service, CRM, and workflow.
Our call outcomes have increased by literally 700%, and the passion behind this team is incredible.
Kixie is cheaper than most dialer systems when you choose the unlimited plan.
Calls are cheaper, and the local presence feature is a game changer! I am very glad to have found Kixie and thankful they hire folks like Nate to represent them so well.
If you're thinking of bringing Kixie onto your team, do not hesitate. This isn’t a duct-taped integration like most services.
*In my best Borat voice*
"Great Success!"
- To assess customer satisfaction levels, we analyzed user ratings and reviews from reputable platforms G2 and Capterra.
Compare Alternatives
Boosting volume doesn't mean spray & pray. See the best alternatives and decide your flow.
Summary
Which one is better?
- Aircall is the better choice for businesses seeking a versatile communication platform. It excels in both inbound and outbound call management, offering robust features like call routing, IVR, and extensive CRM integrations. This makes Aircall particularly suitable for customer service teams that handle diverse communication tasks. Its well-rounded approach caters to businesses needing a balanced solution for customer support and general communication needs.
- Kixie, however, stands out as the superior option for sales-driven organizations. It's specifically designed to boost outbound calling efficiency with advanced features like PowerDialer, local presence dialing, and voicemail drop. These tools are geared towards maximizing sales productivity and improving connection rates with leads. For businesses whose primary focus is on sales outreach and lead conversion, Kixie provides more specialized and powerful tools.