Klenty vs Ricochet360

AI Power dialer

Compare Klenty and Ricochet360's features, efficiency, and support. Learn which cloud-based dialer offers superior automation, CRM integration, and scalability for your sales team's outreach needs.

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Klenty

v/s

Ricochet360

Features

Boosting volume doesn't mean spray & pray. See the features that help convert MORE conversations

Features

Klenty

Ricochet360

Call up to 5 lines at once

Voice calling

Unlimited Calls

Caller ID Monitoring

Built-in AI for conversational intelligence

Does not have built-in AI for conversational intelligence related to voice calls. However, it does provide an AI-powered voicemail detection to eliminate time spent on answering machines

doesn’t explicitly support AI for conversational intelligence although it offers automated workflows and predictive dialing, which optimize call flows and help sales reps focus on productive conversations.

Dial tree navigation

SSO

Unified communications

Focuses on sales engagement through voice calls, email, and multi-channel outreach, but does not integrate video or chat communication within the platform​

Integrates multiple communication channels, including voice calls, SMS, and emails, into its platform providing sufficient tools for managing multi-channel communication, focusing on sales and marketing automation.

Call transcripts

Integrations

Integrates with CRM platforms like Salesforce, HubSpot, and Pipedrive. It allows automatic logging of call activity and other sales interactions, streamlining lead management​

Supports a variety of integrations, including Salesforce, Mailchimp, WordPress, and Zapier.

Account penetration reports

Reliability

99.9% uptime across all pricing tiers

Features Conclusion

Klenty

  • Klenty is a sales engagement platform designed for automating multichannel outreach across email, phone, SMS, and LinkedIn. Its core features include sales cadences, call sequences, and email automation. With seamless integration into CRM systems like Salesforce and HubSpot, Klenty allows teams to automate and manage their lead nurturing process.
  • The platform also provides behavior-triggered workflows and real-time analytics for optimizing outreach strategies. Klenty is ideal for sales teams looking to streamline their workflows and maximize engagement with prospects​

Ricochet360

  • Ricochet360 is a comprehensive sales and marketing automation platform focused on outbound calling. It offers features like predictive dialing, progressive dialing, CRM integration, and call recording.
  • The platform is built to increase call volume and improve sales efficiency with tools such as email automation, SMS marketing, and click-to-call dialing. Ricochet360 is designed for businesses that need to manage high-volume outbound sales while incorporating advanced marketing automation features

Pricing

Boosting volume doesn't mean spray & pray. See the pricing structure that can help you decide and convert MORE conversations

Klenty

Basic

$35 per user per month

  • One-click Dialer
  • Call Recordings
  • CSV Uploads
  • Export Call & Prospect Data
  • Cadence Call Step
  • Basic incoming Call Routing
  • Reports
  • CRM Integrations

Advanced

$60 per user per month

Features everything in Basic, plus

  • Import Tasks From 3rd Party App
  • Parallel Dialer
  • Power Dialer
  • Advanced Incoming Call Routing

Ricochet360

Shuttle

$20 per seat billed annually

  • 500 Minutes*
  • Ricochet360 CRM
  • Cloud Phone System
  • Click-to-Call Dialing
  • Preview Dialing
  • Call Recording
  • IVR Routing
  • Additional Local Lines ($3.00 Per line)
  • Additional Toll-Free Lines ($5.00 Per line)
  • Perfect Voicemail
  • Unlimited List Uploads
  • Lead Distribution
  • Call History Reporting
  • Unlimited Cloud Storage
  • Unlimited Call Recordings
  • Virtual Training Course
  • Youtube User Guide

Cruiser

$35 per seat billed annually

Features everything from Shuttle plan, plus

  • 750 Minutes*
  • Unlimited Texting ($0.02 per text)

Booster

$85 per seat billed annually

Features everything from Cruiser plan, plus

  • 1000 Minutes*
  • Local Presence
  • Caller ID Masking
  • Perfect Voicemail
  • Progressive Dialing Technology
  • Spam Guru
  • Agent Performance Reporting
  • Lead Performance Reporting
  • Call History Reporting
  • Support Ticketing System
  • Customer Service Support line
  • Social Media Lookup $0.03 per lookup
  • Text Automation
  • Email Automation
  • Call Cadence Automation

Pricing Conclusion

Klenty

  • Startup Plan: $50 per user per month for basic email and sales operations.
  • Growth Plan: $70 per user per month, adding multichannel outreach.
  • Pro Plan: $100 per user per month, which includes advanced analytics and sales coaching​.

Ricochet360

  • Ricochet360’s pricing starts at $165 per user per month (billed annually), which includes features like predictive dialing, unlimited call recordings, and email and SMS automation. This pricing reflects the focus on high-volume outbound calling and automated sales processes, making it a strong choice for call centers.

Reviews

Klenty

4.6 out of 5
Average of 375 ratings from leading review sites.

"Best tool for calling & monitoring in this price range"

Parallel dialing, voicemail recording and submission, monitoring calls and leaving comments for reps, note updation - basically calling is the best I like about Klenty.

We tried to use Linkedin outreach initially, after a while our accounts got suspended temporarily. Better integration with Linkedin could have helped.

Updating notes after every call was a head ache previously, with Klenty's dialer our executives make more calls and updating notes to CRM is not the reps task anymore, it automatically sends it to the CRM. Saving us a huge deal of time

Ricochet360

4.3 out of 5
Average of 50 ratings from leading review sites.

"Absolutely best tool for automation of my Telemarketing needs."

Well, it is really easy for us to automate our marketing efforts which involve constant touch with the US audience. Before we were overwhelmed with our work as all the work we did was scatterred in places. Having this tool have ahlped us save huge chunk of time.. We are talking 40% ..Review collected by and hosted on G2.com.

Well, there are very less reasons I dislike Ricochet360 ... One of them is that is this tool is pretty costly. However, it pays itself if you have a good marketing team and know how to use all its features.

It has many features like Spam Guru, expert Lead management, and marketing automation. But I am a fan that how I don't have to teach my sales staff to pick up this software and start using in not more than a half an hour call.

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Klenty

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Summary